JOB SUMMARY

This position consists of two primary roles: 1) management of a caseload of existing midlevel donors ($500 - $4,999 donations per year) with a focus on donor retention and growth, and 2) manage, retain, and expand relationships with existing faith-based donors coupled with the development of new faith-based relationships. This role will have full responsibility for growing this donor sector, initially to include researching and defining target markets, identifying, and qualifying specific prospects, creating the donor development plan, developing the materials, and execution of the plan. Specific goals and metrics will be created to ensure necessary progress will be established, measured, and reported on.

The Philanthropy Officer has the privilege and satisfaction of helping donors fulfill their passions, interests, and missions through their philanthropic donations. Success in this position requires an individual who 1) can comfortably work with donors ranging from highly secular to conservative Christian and 2) is highly entrepreneurial, a self-starter and energized by prospecting and cold calling.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manage an active caseload of 400-500 midlevel donors. This includes keeping all information up to date.
  • Identifying and prospecting faith-based organizations that align with MAP’s mission and represent potential funding partners. Cultivating and moving these prospective donors through the development process culminating in developing partnerships and building a faith-based organization caseload.
  • Communicate daily, mostly through phone calls, with caseload contributors to thank donors, tell them about the impact of their giving, learn their passions, and communicate about MAP’s mission and continuing efforts.
  • Update daily MAP’s CRM system, Agilon ONE, with all interactions and communications entered in a timely manner.
  • Use and update a Donor Engagement Plan to ensure each donor receives the scheduled touch points.
  • Follow the annual plan for each donor which serves as a foundational communication and marketing plan, faithfully and on a timely basis, so that donors in the caseload are retained and upgraded.
  • In addition to the annual plan, communicate with donors continually. This may include providing timely and appropriate stewardship feedback to donors on projects they have funded, inviting donors to attend special events, or communicating pressing needs such as disaster relief.
  • Proactively build a pipeline from midlevel to major donors, listening for cues and ensuring a smooth transition to the major gifts pipeline.
  • Attend weekly meetings with MAP’s fundraising consulting coach, Veritus, to receive direction, support, and leadership.
  • Be an active member of the Global Giving Team.
  • Perform other midlevel donor activities as may be required.

ORGANIZATIONAL RELATIONSHIPS

Reports to the Philanthropy Director. Active member of the Global Giving team.

The position interfaces with the following internal teams - Finance, Global Medicines Program, IT, HR, Other staff working directly with donors, and Consultants working with the organization.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required and are not comprehensive. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This is a work from home position so access to an appropriate home-based workspace is required.

  • Fully COVID-19 vaccinated as defined by the Centers for Disease Control.
  • Ability to spend a significant amount of the workday on the phone in communication with donors.
  • Possess excellent communication skills.
  • Be an exceptional relationship builder and sustainer in order to thrive in MAP’s “relationship model” of development.
  • Be an independent worker who is able to multi-task and handle work related stress.
  • Comfortable working in a Christian workplace.
  • Ability to maintain a positive attitude and high energy communications to stakeholders.
  • Ability to steward and cultivate donors who meet the midlevel gift criteria.
  • Ability and willingness to follow a personal contact and ask plan, that considers the individual donor’s interest, motivations, giving patterns and ask preferences, for each donor in his or her caseload in a timely and cost-effective manner.
  • Demonstrated ability to retain and upgrade donors.
  • Demonstrated ability to ask for significant gifts.
  • Ability to work collaboratively across department lines to secure information for reporting to donors how their money was used.
  • Ability to create timely reports that reflect caseload performance.
  • Ability to share your faith with donors, discuss spiritual topics and pray with donors when needed.
  • Ability to be a team player, demonstrates resourcefulness, and projects the mission, goals and values of the organization.

EDUCATION AND/OR EXPERIENCE

  • Bachelor’s degree preferred, or equivalent work experience, in a field conducive to having strong written and verbal communication skills.
  • A basic knowledge of international relief and development work, health conditions overseas and/or nonprofit business skills.
  • Moderate to advanced computer skills required with proficiency in using Microsoft Office Suite - Excel, Outlook, Word, PowerPoint – in addition to regular use of a CRM, database management, and general computer skills.
  • A minimum of 2-5 years of successful fundraising experience. Working in the international NGO and relief sector, or comparable demonstrated experience in corporate sales and business is a big plus.
  • Experience in fundraising that has shown results and a proven track record of achieving and surpassing targets.
  • Experience raising significant gifts from individuals, family foundations, and faith-based organizations.

OTHER SKILLS AND ABILITIES

  • Strong interpersonal communication skills, good listening skills, self-motivation, positive attitude, self-accountability, team player, problem solving skills and the ability to work independently and remotely.
  • Demonstrated ability to work effectively in a fast-paced environment.
  • Excellent organizational skills with the ability to successfully manage multiple tasks.
  • Confident, self-starter and able to work independently with high energy and excitement.
  • Ability to work well in a team.
  • Ability to excite, inspire and motivate colleagues, donors and volunteers.
  • Proactive and flexible approach with a positive professional attitude.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus during significant computer related work.